Trezor.io/Start — Official Quick Start & Secure Setup
Trezor.io/Start — Clear, Secure Quick Start
A step‑by‑step guide to set up your Trezor hardware wallet using Trezor.io/Start and Trezor Suite. Learn how to verify your device, create and protect your recovery seed, update firmware, and use best practices for long‑term security.
What is Trezor.io/Start?
Trezor.io/Start is the official onboarding portal that guides you through initializing a Trezor hardware wallet (Trezor Model T, Trezor One). It links to Trezor Suite — the desktop and web app used to manage accounts, install firmware, and sign transactions. Always access Trezor.io/Start directly (type the URL or use a trusted bookmark) to avoid phishing pages.
Before you begin — quick safety checklist
Purchase only from Trezor or authorized resellers. If packaging appears tampered with, contact support.
Set up in a private, secure location and avoid public Wi‑Fi.
Use a clean, trusted computer or mobile device and ensure your OS/browser are up to date.
Have pen and paper or a certified metal backup ready for your recovery seed; never store the seed digitally.
Step‑by‑step: setting up via Trezor.io/Start
Open a fresh browser tab and navigate to https://trezor.io/start. Confirm TLS and the official domain.
Connect your Trezor device using the supplied USB cable (or adapter as required). Power it on and follow the on‑screen instructions on both the device and Trezor Suite.
Choose setup type: select "Create new" to initialize a new device or "Recover wallet" to restore from an existing recovery seed.
Create a device passcode/PIN if prompted (Trezor will guide you). Choose a PIN you can remember but that others cannot guess; do not write the PIN on the recovery seed sheet.
Write down your recovery seed exactly as shown — typically 12, 18, or 24 words depending on settings. Record words in order and double‑check spelling. This seed is the single backup to restore your funds and must be stored offline.
Confirm the recovery seed when the device prompts you. This confirms you copied it correctly.
Install Trezor Suite if you haven't — use Trezor Suite to add accounts, manage firmware, and interact with dApps. Download only from the official Trezor website.
Update firmware and finish setup via Trezor Suite. Apply firmware updates when prompted — they often include security improvements.
Restoring a wallet from a recovery seed
To restore, choose the Recover option during setup and input your recovery words exactly in order. After restoring, open Trezor Suite, add your accounts, and verify your balances. Remember that anyone with your recovery seed can access your funds — keep it physically secure.
Security best practices
Never share your recovery seed — Trezor staff will never ask for it.
Do not store the seed digitally (photos, cloud notes). Use offline paper or a metal backup resistant to fire/water.
Verify firmware and Suite downloads only via official sources and checksums when available.
Consider using passphrase protection (an additional secret word) for an extra security layer — but document the passphrase safely; losing it means permanent loss of that account's funds.
Keep multiple backups of the recovery seed in secure, geographically separated locations if holding significant assets.
Using Trezor Suite safely
Trezor Suite is the primary interface for managing accounts and signing transactions. Always verify recipient addresses on the hardware device screen before confirming a send — this protects against malware that might alter addresses on your computer. For dApp interactions, use WalletConnect or the recommended integration and confirm every signature carefully.
Common setup issues & fixes
Device not recognized: Try a different cable or USB port, avoid hubs, and ensure the device is unlocked when connecting. Reboot the computer if necessary.
Firmware update fails: Reconnect and retry in Trezor Suite; if issues persist, contact Trezor support via the official site.
Lost seed but device accessible: Create a new wallet on a new device, generate a fresh seed, transfer funds, and store the new seed securely — then invalidate the old seed by transferring funds away.
Phishing attempts: Never enter your recovery seed on a website. If you suspect phishing, stop and verify using the official Trezor site and support channels.
If your account or device is compromised
Stop using the compromised device and disconnect it from your computer immediately.
Recover funds by restoring your recovery seed on a new, secure Trezor device or another compatible wallet and move funds to newly generated addresses.
Contact Trezor support for guidance and report the incident through official channels.
Investigate the compromise — scan your computer for malware and secure your email and other linked accounts.